Brocade
Pixel art of a financial ledger with pound symbols and a budget chart -- illustrating service charge compliance

Service charge compliance software that connects safety costs to leaseholder demands

Managing compliance in one system and service charges in another? That gap is where tribunal challenges are born. One platform that links every fire risk assessment cost directly to leaseholder demands.

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GBP 250

Per-unit threshold for S.20 consultation

18 months

S.20B notification deadline

Leaseholders are demanding transparency. A spreadsheet cannot give it to them.

Under the Landlord and Tenant Act 1985 s.20, you must consult leaseholders before qualifying works above GBP 250 per unit. Under BSA 2022 Part 4, you have new transparency obligations. When compliance spending lives in one system and service charges in another, the gaps are invisible to you -- and exploitable at tribunal. Brocade is the only platform where fire risk assessment costs flow directly into service charge demands.

Service charge compliance from budget to demand

RICS categories, Section 20 tracking, reserve funds, and the compliance-to-finance link no competitor offers.

RICS budget categories

Stop manually allocating compliance costs to the right budget lines. Pre-configured RICS-standard categories mean every expense lands in the right place automatically.

Demand generation

Generate itemised service charge demands from your budget. Leaseholders see exactly what they're paying for -- reducing the "what is this charge?" calls that eat your time.

Section 20 consultation tracking

Track S.20 notices, responses, and deadlines for qualifying works above GBP 250 per unit. Automatic warnings before deadlines pass -- because missing one makes costs irrecoverable.

Reserve fund management

An append-only ledger means every contribution and expenditure is recorded permanently. You can demonstrate prudent financial management to leaseholders and at tribunal.

Balancing charges

Year-end reconciliation without the forensic spreadsheet work. Balancing charges are calculated automatically from actuals versus estimates -- with full traceability.

Resident financial transparency

Your resident portal shows leaseholders exactly what their service charges fund, broken down by category. Transparency that reduces complaints before they become tribunal claims.

S.20B notice compliance

The 18-month S.20B deadline is easy to miss when you're managing multiple works. Automatic warnings fire before the deadline so costs never become irrecoverable.

Compliance-to-finance link

Every fire risk assessment action cost and compliance expenditure flows into the correct budget category and onto leaseholder demands. Every pound traceable -- no competitor offers this.

The numbers that matter for service charges

GBP 250

Per-unit threshold for S.20 consultation

Landlord and Tenant Act 1985, s.20

18 months

S.20B notification deadline

Landlord and Tenant Act 1985, s.20B

12,500+

Higher-risk buildings in scope

DLUHC estimate

70%

BAC rejection rate

Published BAC assessment data

Missing a Section 20 consultation or S.20B notification deadline can make costs irrecoverable. Structured tracking prevents expensive mistakes.

Spreadsheet service charges

  • Compliance costs tracked separately -- no link to service charge budgets
  • Leaseholders asking where their money goes and getting vague answers
  • S.20 consultation deadlines tracked in a personal calendar
  • Reserve fund balance is a best estimate, not a ledger
  • Tribunal challenges you can't defend because the audit trail doesn't exist

Brocade service charges

  • Every compliance cost flows automatically into RICS budget categories
  • Resident portal shows leaseholders exactly what they're paying for
  • S.20 consultations tracked with automatic deadline warnings
  • Append-only reserve fund ledger with full transaction history
  • Complete audit trail from expenditure to leaseholder demand
Tamper-proof financial records
UK-hosted data
Full audit trail for tribunal defence
GDPR compliant

The only platform that links compliance to finance

Built by a team that has worked with building managers, read every BSA regulation, and designed Brocade around real compliance workflows -- not generic property management.

We’re building this with you, not just for you

The first 25 buildings get 40% off for 24 months — and a direct line to the product team. You tell us what’s missing. We build it. That’s the deal.

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Your compliance costs and service charges -- finally in one place

From GBP 49/month + GBP 2.50/unit

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See how other building managers handle service charge compliance

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Frequently Asked Questions

Give leaseholders the transparency they're asking for

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